Terms of Service

Welcome to Qiyuan Memorial. Please read these Terms of Service (“Terms”) carefully before using our website and services.

1) Overview

By accessing or using this site, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use.

2) Eligibility & Accounts

  • You must be able to form a binding contract in your jurisdiction.
  • You are responsible for keeping your account credentials secure and for all activity under your account.
  • We may suspend or terminate accounts that violate these Terms.

3) Services & Scope

  • We provide digital memorial pages and related add-ons. No physical goods are shipped.
  • Delivery and timing are described in our Delivery Policy.
  • Service availability and features may change without prior notice.

4) Orders, Pricing & Payments

  • Prices are shown at checkout and may change at any time prior to purchase.
  • Taxes/fees may apply depending on your location and will be displayed at checkout when applicable.
  • By placing an order, you authorize us (and our payment processor) to charge your selected payment method.

5) Cancellations, Edits & Refunds

  • Refund eligibility and process are defined in our Refund Policy.
  • Minor text/image corrections after publishing are generally free; substantial redesigns may incur fees.

6) User Content & Permissions

  • You represent and warrant that you have the rights to the content you submit (text, images, audio, etc.).
  • You grant us a non-exclusive, worldwide license to host, display, and adapt your submitted content solely to deliver and maintain your memorial services.
  • You are responsible for ensuring content is lawful, accurate, and appropriate for public display (if you choose public visibility).

7) Acceptable Use

  • No unlawful, infringing, hateful, harassing, or misleading content.
  • No attempts to disrupt the site, access others’ data, or bypass security measures.

8) Intellectual Property

  • All site materials (design, graphics, code, trademarks) are owned by or licensed to us and protected by law.
  • Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from our materials.

9) Privacy & Data

We handle personal data as described in our Privacy Policy. By using our services, you consent to such processing.

10) Third-Party Services

We may integrate third-party apps or processors. Their terms and privacy practices apply when you use those features.

11) Disclaimers

Services are provided on an “as is” and “as available” basis. We make no warranties of uninterrupted or error-free operation, and disclaim all implied warranties to the fullest extent permitted by law.

12) Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill arising from your use of the services.

13) Indemnification

You agree to indemnify and hold us harmless from claims arising out of your violation of these Terms or your content.

14) Governing Law & Disputes

These Terms are governed by the laws of the People’s Republic of China (excluding conflict-of-law rules). Courts located in Ordos, Inner Mongolia, shall have exclusive jurisdiction, unless mandatory consumer laws provide otherwise.

15) Changes to These Terms

We may update these Terms from time to time. The “Last updated” date reflects the current version. Continued use after changes means you accept the revised Terms.

16) Contact

Last updated: September 2025